Aneka Market Return & Refund Policy
At Aneka Market, we strive to ensure the freshness of every order, but if you receive a damaged or incorrect food item, we are here to help. Due to the perishable nature of our products, please initiate your return request within 24 hours of delivery.
Return Process
- 1.Report the Issue
Contact our customer support team within 24 hours of receiving your order and provide your order number and photos of the items in question.
- 2.Verification Process
Our quality assurance team will review your request and the provided images to verify the condition of the products and eligibility for a refund.
- 3.Return or Disposal
Depending on the item category, we will either provide a prepaid return label or instruct you on how to safely dispose of the perishable goods.
- 4.Receive Refund or Credit
Once approved, we will issue a full refund to your original payment method or provide store credit within 3 to 5 business days.